Customer Care line down this weekend (10th-11th December)

Due to some essential maintenance taking place this weekend the MOD helpline will be down on Saturday 10th December until Sunday 11th December. We apologise for the inconvenience. If you have any queries about your vouchers or your account please call us on Monday 12th December or email us at the usual address – we will

New smartphone enabled website – set to revolutionise your childcare payments

  Building on the success of our SayCare online payment platform, our new mobile-enabled website will give busy working parents, like you, the ability to access your SayCare account, view your statement and make childcare voucher payments from your mobile phone (iPhone, Blackberry and Android), from any location, at any time. You can save a list of

Do you log into your account from a work computer?

Due to MOD security settings you may find that you’re unable to login to your account using the gift-tag-shaped link at the top of this page while you’re at work. To login to your childcare voucher account during office hours, please click here. This simpler version of the SayCare Pass website will allow you to check your

*IMPORTANT NOTICE* Essential system maintenance taking place this weekend

Your childcare voucher account and Customer Care helpline will be unavailable this weekend due to some important system maintenance. Please select the relevant link below for details: Civilians, please click here. Armed Forces, your scheme is changing on Monday – please click here for details. DSG and Met Office employees, your scheme is changing on Monday – please click here for details.

*IMPORTANT NOTICE* Your childcare voucher scheme is changing this weekend

On Friday 11th February, we will be upgrading your account and moving you onto our new and improved website. Unfortunately you will not have access to your account between 6pm on Friday and 6pm on Sunday, while this essential maintenance takes place. We’d like to thank you in advance for your patience. After the change-over

*IMPORTANT NOTICE* Your childcare voucher scheme is changing this weekend

On Friday 11th February, we will be upgrading your account and moving you onto our new and improved website. Unfortunately you will not have access to your account between 6pm on Friday and 6pm on Sunday, while this essential maintenance takes place. We’d like to thank you in advance for your patience. After the change-over

*IMPORTANT NOTICE* Essential website maintenance taking place this weekend

As part of our ongoing process of maintaining and upgrading the SayCare Pass childcare voucher service, we will be performing some important maintenance between 6pm on Friday 11th and 6pm on Sunday 13th February. During this time you will be unable to access your childcare voucher account. Unfortunately, due to the nature of this system upgrade, the MOD Customer Care telephone

Civilians, your childcare voucher scheme has changed! Login here

The new and improved Civilian childcare voucher scheme is here! To access your new account, please visit the SayCare Pass website and enter your username (which is your email address) and your usual password. Your new SayCare Pass account is really easy to use. You have complete control over your e-voucher account with the flexibility