Due to BT work you may experience difficulties in getting through to the MOD helpline. We apologise for any inconvenience this may cause. If you have any queries about your vouchers or your account please try again later or alternatively please email afcvs.motivation.uk@sodexo.com.  Your query will be answered on Monday morning. Many thanks for your patience. Read More »

Due to some essential maintenance taking place this weekend the MOD helpline will be down on Saturday 10th December until Sunday 11th December. We apologise for the inconvenience. If you have any queries about your vouchers or your account please call us on Monday 12th December or email us at the usual address - we will get back to you as soon as possible. Many thanks for your patience. Read More »

  Building on the success of our SayCare online payment platform, our new mobile-enabled website will give busy working parents, like you, the ability to access your SayCare account, view your statement and make childcare voucher payments from your mobile phone (iPhone, Blackberry and Android), from any location, at any time. You can save a list of your preferred childcare providers, enabling you to pay for ad-hoc childcare (such as the regular baby sitter or the yearly summer camp), on the go, both quickly and easily. Simply typing https://www.saycarepayments.co.uk/mobile into a smartphone browser will provide immediate access to the service. Kelly Harris, SayCare Product ... Read More »

Due to MOD security settings you may find that you're unable to login to your account using the gift-tag-shaped link at the top of this page while you're at work. To login to your childcare voucher account during office hours, please click here. This simpler version of the SayCare Pass website will allow you to check your balance, make payments, view your statement and make simple changes to your account. If you have any questions about your new account, please get in touch with our helpful customer care team. Read More »

As part of our ongoing process of maintaining and upgrading the SayCare Pass childcare voucher service, we will be performing some important maintenance between 6pm on Friday 11th and 6pm on Sunday 13th February. During this time you will be unable to access your childcare voucher account. Unfortunately, due to the nature of this system upgrade, the MOD Customer Care telephone line will also be unavailable.  If you have any questions, or need help making a payment before Friday, please call our Customer Care team on 0800 085 2875 or email modcivilian.motivation.uk@sodexo.com. Our normal service will resume on Monday 14th February.  Many thanks for your patience.   Read More »

The new and improved Civilian childcare voucher scheme is here! To access your new account, please visit the SayCare Pass website and enter your username (which is your email address) and your usual password. Your new SayCare Pass account is really easy to use. You have complete control over your e-voucher account with the flexibility to add your children, change your carer and even vary your childcare voucher amount without making a single phone call. You can choose when and how you pay your carer(s) and – whether you want to make a one-off or regular payment – ... Read More »

The MOD’s childcare voucher scheme has helped thousands of Service Personnel and Civilians save money on their childcare costs, each year, since it was introduced in 2008. Although the scheme’s popularity continues to grow the Government has announced that it will make changes from April 2011, reducing the amount of savings available to higher and additional rate tax payers who sign up after this time. Make the most of childcare voucher savings now! If you are a higher or additional rate tax payer and you have a child, sign up now to continue saving at the current rate – even if you ... Read More »