We apologise for any inconvenience this may cause. If you have any queries about your vouchers or your account please try again later or alternatively please email afcvs.motivation.uk@sodexo.com.  Your query will be answered on Monday morning.

Many thanks for your patience.

Many thanks for your patience.

Building on the success of our SayCare online payment platform, our new mobile-enabled website will give busy working parents, like you, the ability to access your SayCare account, view your statement and make childcare voucher payments from your mobile phone (iPhone, Blackberry and Android), from any location, at any time.

You can save a list of your preferred childcare providers, enabling you to pay for ad-hoc childcare (such as the regular baby sitter or the yearly summer camp), on the go, both quickly and easily.

Simply typing https://www.saycarepayments.co.uk/mobile into a smartphone browser will provide immediate access to the service.

Kelly Harris, SayCare Product Manager, said,
“As a working mum myself, I’m thrilled that we’re launching this unprecedented step forwards in making childcare voucher payments easier. Our mobile service will offer a new level of flexibility and support to working parents, making the process of childcare payment as simple and stress-free as possible.”

If you have any questions about your new account, please get in touch with our helpful customer care team.

Civilians, please click here.

Armed Forces, your scheme is changing on Monday – please click here for details.

DSG and Met Office employees, your scheme is changing on Monday – please click here for details.

Many thanks for your patience – our normal service will resume on Monday 14th February.

After the change-over you will be connecting to a new, more secure, website which looks different from the site you’re used to, and Childcarepass will be switched off. Please be assured that the functionality will all be the same and all of your settings – like the childcare providers you are linked to and any regular payments you have set up – will be moved to the new system without you having to do anything. There will be no change to the way your company orders your vouchers.

Unfortunately, due to the nature of this system upgrade, the MOD Customer Care telephone line will also be unavailable.  If you have any questions, or need help making a payment before Friday, please call our Customer Care team on 0800 066 5075 or email afcvs.motivation.uk@sodexo.com. 

Our normal service will resume on Monday 14th February and you will be able to login to your new account using the ‘Log in now’ button at the top of this page. 

Many thanks.

After the change-over you will be connecting to a new, more secure, website which looks different from the site you’re used to, and Childcarepass will be switched off. Please be assured that the functionality will all be the same and all of your settings – like the childcare providers you are linked to and any regular payments you have set up – will be moved to the new system without you having to do anything. There will be no change to the way your company orders your vouchers.

Unfortunately, due to the nature of this system upgrade, the MOD Customer Care telephone line will also be unavailable.  If you have any questions, or need help making a payment before Friday, please call our Customer Care team on 0800 085 2875 or email modcivilian.motivation.uk@sodexo.com. 

Our normal service will resume on Monday 14th February and you will be able to login to your new account using the ‘Log in now’ button at the top of this page. 

Many thanks.

Unfortunately, due to the nature of this system upgrade, the MOD Customer Care telephone line will also be unavailable.  If you have any questions, or need help making a payment before Friday, please call our Customer Care team on 0800 085 2875 or email modcivilian.motivation.uk@sodexo.com. Our normal service will resume on Monday 14th February. 

Many thanks for your patience.

To access your new account, please visit the SayCare Pass website and enter your username (which is your email address) and your usual password.

Your new SayCare Pass account is really easy to use. You have complete control over your e-voucher account with the flexibility to add your children, change your carer and even vary your childcare voucher amount without making a single phone call. You can choose when and how you pay your carer(s) and – whether you want to make a one-off or regular payment – your money goes directly into your carer’s bank account.

If you have any questions about your new SayCare Pass account please call our friendly Customer Care team on 0800 085 2875 or e-mail us at modcivilian.motivation.uk@sodexo.com

Login to your new account